Quintype incident

Page builder - Lag in Layout changes getting displayed on website

Minor Resolved View vendor source →

Quintype experienced a minor incident on November 12, 2020 affecting Page builder, lasting 6d 15h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2020, 03:07 PM UTC
Resolved
Nov 19, 2020, 06:42 AM UTC
Duration
6d 15h
Detected by Pingoru
Nov 12, 2020, 03:07 PM UTC

Affected components

Page builder

Update timeline

  1. monitoring Nov 12, 2020, 03:07 PM UTC

    Hi There, Our team has identified that the changes are taking much longer time than usual to get reflected on the website. They are working on getting this rectified.

  2. monitoring Nov 13, 2020, 02:48 PM UTC

    Our team has pushed minor changes to fix this, now layout changes made on PB might take upto 15 minutes till Tuesday.

  3. monitoring Nov 13, 2020, 03:58 PM UTC

    Our team has pushed minor changes to fix this. The layout changes made on PB might take upto 15 minutes. A permanent fix ie expected by Thursday (19/11/2020) Once again, we are sorry for the inconvenience caused due to this. We truly value your patience and are working towards rectifying this issue on priority.

  4. resolved Nov 19, 2020, 06:42 AM UTC

    Issue has been resolved