Quintype incident

Issues with Bold CMS and login

Notice Resolved View vendor source →

Quintype experienced a notice incident on March 31, 2022 affecting Editor, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2022, 03:49 AM UTC
Resolved
Mar 31, 2022, 04:43 AM UTC
Duration
54m
Detected by Pingoru
Mar 31, 2022, 03:49 AM UTC

Affected components

Editor

Update timeline

  1. investigating Mar 31, 2022, 03:49 AM UTC

    Our team is currently looking into this on high priority, we will keep you posted on the progress.

  2. investigating Mar 31, 2022, 04:20 AM UTC

    We are upgrading our DB now, please note that new login requests will not work for another 5 - 10 minutes. Bold existing sessions should not be impacted. We will update once the upgrade is complete.

  3. resolved Mar 31, 2022, 04:43 AM UTC

    DB upgrade is complete and all logins should work now. This has been resolved.