Quintype incident

Front-end websites are down

Major Resolved View vendor source →

Quintype experienced a major incident on July 29, 2022 affecting Front-end websites, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2022, 11:28 AM UTC
Resolved
Jul 29, 2022, 11:46 AM UTC
Duration
17m
Detected by Pingoru
Jul 29, 2022, 11:28 AM UTC

Affected components

Front-end websites

Update timeline

  1. investigating Jul 29, 2022, 11:28 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 29, 2022, 11:29 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 29, 2022, 11:36 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 29, 2022, 11:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 29, 2022, 11:46 AM UTC

    This incident has been resolved. Our frontend apps were down for around 20 minutes. We had identified a race condition with one of our liveness probe and fixed the same immediately. All the frontend apps are back up and running.