Quill experienced a major incident on February 26, 2021 affecting Quill.org and Quill Connect and 1 more component, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 26, 2021, 04:35 PM UTC
We're currently investigating an issue with the submit and feedback buttons in our activities. Our engineering team is putting a fix into place, and we will update this page shortly once the error has been resolved. In the meantime, please reach out to [email protected] with any further questions. We appreciate your patience, and apologize sincerely for the inconvenience.
- identified Feb 26, 2021, 04:37 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 26, 2021, 04:40 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 26, 2021, 05:15 PM UTC
This incident appears to be resolved—we are continuing to monitor for any lingering issues. Please feel free to reach out to [email protected] with any questions.
- identified Feb 26, 2021, 07:05 PM UTC
We're currently re-investigating an issue with the submit and feedback buttons in our activities. We will update this page shortly once the error has been resolved. In the meantime, please reach out to [email protected] with any further questions.
- resolved Feb 26, 2021, 08:03 PM UTC
This incident has now been resolved—we apologize sincerely for any inconvenience caused. If you have any further questions, please reach out to [email protected] and let us know.