Qubole incident

Web Portal rendering issues with Qubole

Minor Resolved View vendor source →

Qubole experienced a minor incident on September 3, 2020 affecting QDS API and Command Processing, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2020, 05:50 AM UTC
Resolved
Sep 03, 2020, 07:15 AM UTC
Duration
1h 24m
Detected by Pingoru
Sep 03, 2020, 05:50 AM UTC

Affected components

QDS APICommand Processing

Update timeline

  1. investigating Sep 03, 2020, 05:50 AM UTC

    We are currently investigating web portal rendering issues with in.qubole.com, us.qubole.com and api.qubole.com. This has no impact on command or cluster operations.

  2. monitoring Sep 03, 2020, 06:10 AM UTC

    Qubole DevOps have identified the issue and working with the cloud vendor for mitigation of the same. The status of AWS cloudfront issue can also be tracked from https://status.aws.amazon.com/

  3. resolved Sep 03, 2020, 07:15 AM UTC

    Qubole DevOps have resolved this incident. It was caused due to propagation errors with AWS Cloudfront. This incident impacted rendering of assets in our web portal only for some customers. It had no impact on cluster or command operations. Sorry for the inconvenience caused.