Qubole incident

Qubole Azure services impacted due to global Azure outage

Minor Resolved View vendor source →

Qubole experienced a minor incident on September 28, 2020 affecting Site Availability and Command Processing and 1 more component, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2020, 10:53 PM UTC
Resolved
Sep 29, 2020, 02:56 AM UTC
Duration
4h 2m
Detected by Pingoru
Sep 28, 2020, 10:53 PM UTC

Affected components

Site AvailabilityCommand ProcessingQubole SchedulerCluster OperationsSite AvailabilityCommand ProcessingQubole SchedulerCluster Operations

Update timeline

  1. investigating Sep 28, 2020, 10:53 PM UTC

    Qubole DevOps has detected several service impacts to Qubole services in Azure due to the current Azure outage listed here: https://status.azure.com/en-us/status. We are following-up with our Azure Support team to determine the time of recovery. Currently cluster start-up, scheduled commands, authentication/access are affected.

  2. monitoring Sep 29, 2020, 12:20 AM UTC

    Azure support has resolved the incident on the cloud authentication service and Qubole services are back and functional again. We will monitor for additional issues.

  3. resolved Sep 29, 2020, 02:56 AM UTC

    All of Qubole services are functional. Thanks for your understanding and support. We would continue to work with Microsoft Azure on the Root Cause Analysis for this incident.