Qubole incident

Tunnel server issue on gcp.q

Major Resolved View vendor source →

Qubole experienced a major incident on February 26, 2021 affecting Cluster Operations, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2021, 03:16 PM UTC
Resolved
Mar 03, 2021, 02:42 PM UTC
Duration
4d 23h
Detected by Pingoru
Feb 26, 2021, 03:16 PM UTC

Affected components

Cluster Operations

Update timeline

  1. monitoring Feb 26, 2021, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Mar 03, 2021, 02:42 PM UTC

    Updating the tunnel servers involved has resolved this issue. Please let Qubole Support know if you continue to experience job failures or cluster issues on gcp.qubole.com.