Qubole experienced a critical incident on May 17, 2021 affecting Site Availability, lasting 4d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Site Availability
Update timeline
- investigating May 17, 2021, 10:48 AM UTC
We are currently experiencing Connection Time Out Issue, while accessing https://azure.qubole.com/ . This is currently being investigated and we will update back at the earliest.
- investigating May 17, 2021, 11:54 PM UTC
Devops has identified an issue in routing traffic to the web app nodes themselves. They are currently tracking down the cause of the routing issue in order to resolve it.
- identified May 18, 2021, 07:01 PM UTC
Devops has identified an issue blocking traffic to the webapp nodes and is implementing a fix.
- resolved May 21, 2021, 03:48 PM UTC
Devops has corrected routing between the load balancer and webapps nodes.