Qubole experienced a minor incident on January 7, 2022 affecting Cluster Operations and Cluster Operations, lasting 12h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Cluster OperationsCluster Operations
Update timeline
- investigating Jan 07, 2022, 06:39 PM UTC
Presto clusters are seeing degraded performance and failing queries. Some clusters may not start as expected. The internal teams have identified a potential issue with an expiring SSL certificate and are investigating.
- investigating Jan 07, 2022, 06:41 PM UTC
We are continuing to investigate this issue.
- identified Jan 07, 2022, 10:29 PM UTC
Since we are now in the process of getting certificates updated.
- resolved Jan 08, 2022, 06:58 AM UTC
The SSL certificate is renewed and now the issue has been resolved.