Qubole experienced a major incident on January 19, 2022 affecting Command Processing, lasting 7h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Command Processing
Update timeline
- investigating Jan 19, 2022, 02:23 AM UTC
api.qubole.com is currently seeing some degraded performance while processing commands. At this time issue appears to be partial, but DevOps is investigating on it.
- identified Jan 19, 2022, 08:19 AM UTC
We have identified that there was tunnel issue in api.qubole environment. Our Devops team is working on it.
- monitoring Jan 19, 2022, 08:23 AM UTC
Our internal team has resolved the tunnel issue. The team continues to monitor the status.
- resolved Jan 19, 2022, 09:53 AM UTC
DevOps has confirmed that the issue has been resolved and processing commands are working fine in api.qubole.com.