Qubole experienced a major incident on October 25, 2022 affecting Site Availability, lasting 5h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Site Availability
Update timeline
- investigating Oct 25, 2022, 09:25 PM UTC
Api.qubole.com login page is currently unavailable. Cluster operations and jobs are working and our team is working to resolve the login issue.
- identified Oct 26, 2022, 01:36 AM UTC
DevOps has identified the issue relates to session ID's hitting the MAX limit in the sessions table and DevOps resolving this issue as quickly as possible.
- resolved Oct 26, 2022, 02:28 AM UTC
'api.qubole.com' login page issue is resolved. Cluster operations and jobs are working as expected.