Quay incident

Partner Portal Outage

Major Resolved View vendor source →

Quay experienced a major incident on July 9, 2026 affecting Partner Portal, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 10:18 PM UTC
Resolved
Jul 10, 2026, 02:25 AM UTC
Duration
4h 7m
Detected by Pingoru
Jul 09, 2026, 10:18 PM UTC

Affected components

Partner Portal

Update timeline

  1. identified Jul 09, 2026, 10:18 PM UTC

    We have identified the root cause of the issue and are actively working on implementing a fix. We will provide further updates as progress is made.

  2. resolved Jul 10, 2026, 02:25 AM UTC

    This incident has been resolved.