Quay incident

cert-api.access.redhat.com outage

Major Resolved View vendor source →

Quay experienced a major incident on May 5, 2026 affecting Red Hat Lightspeed - Advisor and Red Hat Lightspeed - Compliance and 1 more component, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 12:28 PM UTC
Resolved
May 05, 2026, 03:33 PM UTC
Duration
3h 5m
Detected by Pingoru
May 05, 2026, 12:28 PM UTC

Affected components

Red Hat Lightspeed - AdvisorRed Hat Lightspeed - ComplianceRed Hat Lightspeed - Malware DetectionRed Hat Lightspeed - PatchRed Hat Lightspeed - RemediationsRed Hat Lightspeed - Resource OptimizationRed Hat Lightspeed - VulnerabilityInventory

Update timeline

  1. investigating May 05, 2026, 12:28 PM UTC

    We are currently investigating an issue where certificate-based requests to cert-api.access.redhat.com are returning HTTP 500 errors due to a gateway configuration mismatch. This is impacting Red Hat Lightspeed registrations and data uploads for both direct and Satellite-connected hosts.

  2. monitoring May 05, 2026, 01:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 05, 2026, 03:33 PM UTC

    This incident has been resolved.