Quartzy incident

Service Disruption

Critical Resolved View vendor source →

Quartzy experienced a critical incident on May 29, 2024 affecting Quartzy Web Application and Quartzy Mobile Application and 1 more component, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2024, 05:37 PM UTC
Resolved
May 29, 2024, 08:43 PM UTC
Duration
3h 5m
Detected by Pingoru
May 29, 2024, 05:37 PM UTC

Affected components

Quartzy Web ApplicationQuartzy Mobile ApplicationQuartzy Integrations

Update timeline

  1. investigating May 29, 2024, 05:37 PM UTC

    Quartzy systems are experiencing a disruption. We are actively investigating this issue.

  2. identified May 29, 2024, 06:28 PM UTC

    One of Quartzy's infrastructure providers is experiencing a disruption, which in turn is causing a disruption of the Quartzy platform. We are evaluating options to restore service while we monitor the vendor's incident communication.

  3. monitoring May 29, 2024, 08:19 PM UTC

    Our vendor has implemented a fix, and service to the Quartzy platform has been restored. We are continuing to monitor performance of the paltform.

  4. resolved May 29, 2024, 08:43 PM UTC

    This incident is resolved.