Quantum Workplace Outage History

Quantum Workplace is up right now

Quantum Workplace had 4 outages in the last 2 years totaling 21m of downtime — averaging 0.2 incidents per month.

There were 4 Quantum Workplace outages since January 10, 2025 totaling 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.quantumworkplace.com

Major August 17, 2026

Investigating Performance Issues

Detected by Pingoru
Aug 17, 2026, 03:57 PM UTC
Resolved
Aug 17, 2026, 04:18 PM UTC
Duration
20m
Affected: Goals1:1sHRIS IntegrationsSurvey1:1sFeedbackData FeedsFeedbackSurveyMicrosoft TeamsRecognitionSlackEmailSMS
Timeline · 3 updates
  1. investigating Aug 17, 2026, 03:57 PM UTC

    We are currently experiencing degraded performance across our system, which may result in slower response times or occasional request timeouts. Our engineering team has identified the issue and is actively working on a fix. We will provide another update as soon as we have more information.

  2. monitoring Aug 17, 2026, 04:07 PM UTC

    We have deployed a fix to resolve the degraded performance issue and are closely monitoring system metrics. Early results show performance has fully recovered. We will continue to keep a close eye on services to ensure continued stability.

  3. resolved Aug 17, 2026, 04:18 PM UTC

    This incident has been resolved. We will perform an Incident Post-Mortem to improve our operations going forward.

Read the full incident report →

Notice August 6, 2025

QW was unavailable for some customers

Detected by Pingoru
Aug 06, 2025, 10:14 PM UTC
Resolved
Aug 06, 2025, 08:00 PM UTC
Duration
—
Timeline · 2 updates
  1. resolved Aug 06, 2025, 10:14 PM UTC

    QW is now fully accessible. We've identified and addressed the root cause of an incident that caused slower page loads and higher error rates. This started around 3:10pm CT and was resolved around 3:20pm.

  2. postmortem Aug 06, 2025, 10:14 PM UTC

    A process inadvertently filled our Redis cache to the point where it had no more available memory. * We identified and repaired the process. * We are adding alerts to make our team aware sooner when we are approaching maximum memory.

Read the full incident report →

Notice January 30, 2025

Service degraded for some users.

Detected by Pingoru
Jan 30, 2025, 11:03 PM UTC
Resolved
Jan 30, 2025, 11:04 PM UTC
Duration
58s
Affected: Goals1:1sFeedbackRecognition
Timeline · 3 updates
  1. investigating Jan 30, 2025, 11:03 PM UTC

    We are currently investigating an issue where an error appears while authenticated and some areas of our product. Our team is actively working to identify the underlying root cause and implement a solution.

  2. investigating Jan 30, 2025, 11:03 PM UTC

    We had issues with some of our services this afternoon starting around 3:45pm until 4:44pm. This issue is not resolved.

  3. resolved Jan 30, 2025, 11:04 PM UTC

    This incident has been resolved.

Read the full incident report →