Quantum Workplace incident

QW was unavailable for some customers

Notice Resolved View vendor source →

Quantum Workplace experienced a notice incident on August 6, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 10:14 PM UTC
Resolved
Aug 06, 2025, 08:00 PM UTC
Duration
—
Detected by Pingoru
Aug 06, 2025, 10:14 PM UTC

Update timeline

  1. resolved Aug 06, 2025, 10:14 PM UTC

    QW is now fully accessible. We've identified and addressed the root cause of an incident that caused slower page loads and higher error rates. This started around 3:10pm CT and was resolved around 3:20pm.

  2. postmortem Aug 06, 2025, 10:14 PM UTC

    A process inadvertently filled our Redis cache to the point where it had no more available memory. * We identified and repaired the process. * We are adding alerts to make our team aware sooner when we are approaching maximum memory.