Quantify Technologies incident

App is unresponsive

Major Resolved View vendor source →

Quantify Technologies experienced a major incident on March 2, 2021 affecting Quantify Backend and Quantify Frontend, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2021, 10:44 PM UTC
Resolved
Mar 03, 2021, 12:41 AM UTC
Duration
1h 57m
Detected by Pingoru
Mar 02, 2021, 10:44 PM UTC

Affected components

Quantify BackendQuantify Frontend

Update timeline

  1. investigating Mar 02, 2021, 10:44 PM UTC

    We are currently investigating this issue.

  2. identified Mar 03, 2021, 12:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 03, 2021, 12:38 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Mar 03, 2021, 12:41 AM UTC

    The issue was caused by the cloud firewall that started blocking traffic. Firewall rules were updated with further investigation of the root cause.