Quantify Technologies experienced a major incident on August 16, 2021 affecting Quantify Backend and Quantify Frontend, lasting 9d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Quantify BackendQuantify Frontend
Update timeline
- identified Aug 16, 2021, 09:12 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 17, 2021, 01:59 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 17, 2021, 03:22 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 18, 2021, 02:26 AM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 19, 2021, 05:23 PM UTC
Mitigation activities are still in progress.
- monitoring Aug 23, 2021, 04:39 PM UTC
We've made good progress over the weekend with a number of optimizations and reduced the backlog of data processing. However, service remains in the downgraded state with some potential interruptions.
- resolved Aug 26, 2021, 02:18 AM UTC
This incident has been resolved.