Quantfolio incident

[Prod: qaut-api] [SLA 99.9]...

Major Resolved View vendor source →

Quantfolio experienced a major incident on May 19, 2025 affecting Log In and SSO ([Prod: qaut-api] [SLA 99.9] QAuth API) and Deep Alpha ([Prod: qda-front] [SLA 99.9] Deep Alpha Frontend) and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 10:01 AM UTC
Resolved
May 19, 2025, 10:08 AM UTC
Duration
7m
Detected by Pingoru
May 19, 2025, 10:01 AM UTC

Affected components

Log In and SSO ([Prod: qaut-api] [SLA 99.9] QAuth API)Deep Alpha ([Prod: qda-front] [SLA 99.9] Deep Alpha Frontend)Deep Alpha ([Prod: qda-api] [SLA 99.9] Deep Alpha API)Deep Alpha ([Prod: qsc-api] [SLA 99.9] Saving Calculator API)Deep Alpha ([Prod: qra-front-api] [SLA 99.9] QRA Front API)Deep Alpha ([Prod: qha-api] [SLA 99.9] QHA API)Deep Alpha ([Prod: qra-api] Robo Advisory API)

Update timeline

  1. investigating May 19, 2025, 10:01 AM UTC

    [Prod: qaut-api] [SLA 99.9] QAuth API, [Prod: qda-front] [SLA 99.9] Deep Alpha Frontend, and [Prod: qra-api] Robo Advisory API went down.

  2. resolved May 19, 2025, 10:08 AM UTC

    [Prod: qra-api] Robo Advisory API recovered.