Qualio had 2 outages in the last 2 years totaling 2512h 51m of downtime — averaging 0.1 incidents per month.
There were 2 Qualio outages since April 8, 2025 totaling 2512h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.
Hello, We are aware of current authentication error issue in Documents and Eng. Team is actively investigating this issue. We will update you as soon as this issue is resolved. Thank you and We apologize for any inconvenience this have caused.
This incident has been resolved.
We are currently investigating this issue.
The main problem is caused by comments that have not been resolved in the document. We are now actively working to find a solution. If you are currently unable to proceed because of it, you can revert the affected document(s) from "For Approval" to "Draft", address all unresolved comments, and then send it for approval again. This should fix any issues with the content display.
We have implemented a temporary change to address the issue where document content may disappear briefly after opening documents in the "For Approval" status that contain comments. Temporary Mitigation: Comments will be temporarily hidden from view on documents in the "For Approval" status. Please Note: No content or comments are being lost. Comments remain visible in all other statuses and in the document history. We are continuing to work on a longer-term solution. Once a fix is applied, we will revert this temporary mitigation.
This incident has been resolved.