Qualifio incident

Incident ongoing - Platform instability

Major Resolved View vendor source →

Qualifio experienced a major incident on July 12, 2026 affecting Manager and Player and 1 more component, lasting 3d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 08:09 AM UTC
Resolved
Jul 16, 2026, 06:27 AM UTC
Duration
3d 22h
Detected by Pingoru
Jul 12, 2026, 08:09 AM UTC

Affected components

ManagerPlayerStatisticsGlobal StatisticsGate (Push/SSO)MinisitesPreviewVideo converterWebsiteXML feeds

Update timeline

  1. identified Jul 12, 2026, 08:09 AM UTC

    We are currently experiencing service disruptions caused by instability affecting our platform due to maintenance at our infrastructure provider, OVH. Our team is actively working to minimize the impact and restore normal service as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.

  2. monitoring Jul 12, 2026, 10:32 AM UTC

    Our team has mitigated the impact of the platform instability, and all services are now operating normally. We will continue to actively monitor the situation to ensure service stability. Thank you for your patience and understanding.