Large delay in Analytics and Signals data being Updated

Update timeline

1. identified Mar 17, 2026, 07:34 PM UTC

   Status: Identified We have identified an issue preventing our Analytics and Signals data from refreshing causing significant delays. A fix has been put in place and are backfilling the data which will take some time to complete. While the data is being backfilled customers may notice latest session data available is from much earlier in the day than usual. Affected components Platform (Degraded performance) Signals (Degraded performance)

2. monitoring Mar 17, 2026, 09:45 PM UTC

   Status: Monitoring A fix has been implemented for the issue impacting our Analytics and Signals data. We will be closely monitoring to ensure systems are back to normal. Affected components Platform (Operational) Signals (Operational)

3. resolved Mar 18, 2026, 12:10 AM UTC

   Status: Resolved This incident has been resolved and our Analytics and Signals data is back to normal. Thank you for your patience. Affected components Platform (Operational) Signals (Operational)