Qualified experienced a minor incident on February 24, 2021 affecting Realtime Updates, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Realtime Updates
Update timeline
- investigating Feb 24, 2021, 07:43 PM UTC
Underlying socket provider service is currently having performance issues affecting Qualified's ability to send socket requests on time. You may experience slower than normal updates in app as data is changed. Assessment submission feedback times may also be affected.
- identified Feb 24, 2021, 07:43 PM UTC
Improvements are being made to mitigate issues with our provider, and the provider has been notified.
- resolved Feb 24, 2021, 09:27 PM UTC
Processing is fully operational again