Qualified incident

Realtime updates are delayed

Minor Resolved View vendor source →

Qualified experienced a minor incident on March 8, 2021 affecting Realtime Updates, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2021, 09:30 PM UTC
Resolved
Mar 09, 2021, 12:44 AM UTC
Duration
3h 13m
Detected by Pingoru
Mar 08, 2021, 09:30 PM UTC

Affected components

Realtime Updates

Update timeline

  1. identified Mar 08, 2021, 09:30 PM UTC

    Sockets are slower to send than normal. This does not affect any critical components of the system - though submission wait times may be impacted. Users most likely to notice any form of impact are those looking to utilize interact coding sessions with project code challenges. Improvements are already developed and currently being tested which should optimize the number and priority of updates being sent.

  2. resolved Mar 09, 2021, 12:44 AM UTC

    Optimizations have been deployed. See https://www.qualified.io/kb/changes#2021-03-08 for more details.