Qualified experienced a critical incident on November 16, 2021 affecting API, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Nov 16, 2021, 06:02 PM UTC
Currently Qualified.io's backend services are not accessible. A system wide outage seems to be caused by our underlying cloud provider. We have all hands investigating this issue.
- monitoring Nov 16, 2021, 06:10 PM UTC
The underlying provider issue seems to have been fixed. We are continuing to monitor this issue and investigating for the root cause.
- resolved Nov 16, 2021, 06:18 PM UTC
Issue is related to a Google Cloud outage. More info can be found here: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh. Please use the mentioned Google incident report to follow along on any additional updates.