Qualified incident

Failure to load portions of the application

Minor Resolved View vendor source →

Qualified experienced a minor incident on May 23, 2024, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 03:09 PM UTC
Resolved
May 24, 2024, 04:14 PM UTC
Duration
1d 1h
Detected by Pingoru
May 23, 2024, 03:09 PM UTC

Update timeline

  1. investigating May 23, 2024, 03:09 PM UTC

    We are experiencing a build issue which is causing some of the application assets to not load properly. This is impacting certain areas of the app, such as report cards, result stats, scorecards, and reports. We are currently looking into the issue and expect a fix shortly.

  2. identified May 23, 2024, 03:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 23, 2024, 04:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified May 23, 2024, 05:06 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring May 23, 2024, 11:32 PM UTC

    CDN cache issues have been partially resolved, if you are experiencing issues loading some of the app, please either clear your browser cache or try loading the application on www2.qualified.io.

  6. resolved May 24, 2024, 04:14 PM UTC

    We continue to review improvements we can make to bust previous caches. Moving forward newly built assets will be cached correctly.