Qonversion experienced a minor incident on May 5, 2024 affecting Realtime Dashboards, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Realtime Dashboards
Update timeline
- investigating May 05, 2024, 09:43 PM UTC
We've experienced a temporary dashboards outage. The outage was related to the raw data preprocessing within the analytics database. This issue does not affect your data and Subscription Management or your customers; it's all about the data on the dashboards. We are working to have the service back up and running as soon as possible.
- identified May 05, 2024, 10:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 05, 2024, 11:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2024, 12:33 AM UTC
This incident has been resolved.