Qonversion incident

Issue with API

Major Resolved View vendor source →

Qonversion experienced a major incident on May 23, 2024 affecting API, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 09:16 PM UTC
Resolved
May 23, 2024, 10:05 PM UTC
Duration
48m
Detected by Pingoru
May 23, 2024, 09:16 PM UTC

Affected components

API

Update timeline

  1. investigating May 23, 2024, 09:16 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified May 23, 2024, 09:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 23, 2024, 10:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 23, 2024, 10:05 PM UTC

    Issue resolved. We will investigate the root causes and provide details in the coming days along with further steps for stabilization.