Qonversion incident

Dashboard Connectivity issues

Minor Resolved View vendor source →

Qonversion experienced a minor incident on October 24, 2024 affecting Realtime Dashboards, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2024, 08:40 AM UTC
Resolved
Oct 24, 2024, 10:46 AM UTC
Duration
2h 5m
Detected by Pingoru
Oct 24, 2024, 08:40 AM UTC

Affected components

Realtime Dashboards

Update timeline

  1. investigating Oct 24, 2024, 08:40 AM UTC

    A small percentage of incoming traffic is experiencing intermittent connectivity issues with our system. We are looking into the issue. This issue does not affect your data and Subscription Management or your customers; it's all about the data on the dashboards. We are working to have the service back up and running as soon as possible.

  2. monitoring Oct 24, 2024, 08:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 24, 2024, 10:46 AM UTC

    This incident has been resolved.