Qonversion incident

Issue with Apple's API

Minor Resolved View vendor source →

Qonversion experienced a minor incident on December 12, 2024 affecting API, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2024, 09:46 PM UTC
Resolved
Dec 12, 2024, 10:07 PM UTC
Duration
21m
Detected by Pingoru
Dec 12, 2024, 09:46 PM UTC

Affected components

API

Update timeline

  1. investigating Dec 12, 2024, 09:46 PM UTC

    Apple's API are returning 5xx errors.

  2. identified Dec 12, 2024, 09:49 PM UTC

    Approximately 10-20% of requests to Apple's API are failing with 500 errors. We are actively monitoring the situation.

  3. monitoring Dec 12, 2024, 09:58 PM UTC

    Apple's API has recovered, and the success rate is now close to 99%. We are actively monitoring the situation.

  4. resolved Dec 12, 2024, 10:07 PM UTC

    This incident has been resolved.