Qonversion incident

Issue with API

Major Resolved View vendor source →

Qonversion experienced a major incident on February 28, 2025 affecting API and User Properties, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2025, 11:05 AM UTC
Resolved
Feb 28, 2025, 01:08 PM UTC
Duration
2h 3m
Detected by Pingoru
Feb 28, 2025, 11:05 AM UTC

Affected components

APIUser Properties

Update timeline

  1. investigating Feb 28, 2025, 11:31 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Feb 28, 2025, 11:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 28, 2025, 12:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 28, 2025, 12:20 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 28, 2025, 01:08 PM UTC

    This incident has been resolved.