Qonversion experienced a major incident on May 14, 2025 affecting API, lasting 1d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 14, 2025, 12:59 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring May 14, 2025, 01:07 AM UTC
API request spike observed causing unexpected behavior; however, everything is currently stable. We are continuing to investigate the details.
- monitoring May 14, 2025, 09:22 AM UTC
We have identified several suspicious API users and are investigating their origin while implementing additional protections.
- monitoring May 14, 2025, 07:37 PM UTC
We are continuing to monitor the situation and implement changes to optimize core requests.
- resolved May 15, 2025, 08:55 PM UTC
We have completed the active phase of our work. Scheduled maintenance will follow to perform several database operations aimed at speeding up requests.