Qliro incident

Issues with Payon/Nets affecting credit card payments

Major Resolved View vendor source →

Qliro experienced a major incident on November 9, 2025 affecting Card payments, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2025, 08:44 AM UTC
Resolved
Nov 12, 2025, 10:32 AM UTC
Duration
3d 1h
Detected by Pingoru
Nov 09, 2025, 08:44 AM UTC

Affected components

Card payments

Update timeline

  1. investigating Nov 09, 2025, 08:44 AM UTC

    We are currently investigating this issue.

  2. identified Nov 09, 2025, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 12, 2025, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 12, 2025, 10:32 AM UTC

    This incident has been resolved.