Qlik Cloud Outage History

Qlik Cloud major outage View live status →

Qlik Cloud had 33 outages in the last 2 years totaling 29h 57m of downtime — averaging 1.4 incidents per month.

There were 33 Qlik Cloud outages since May 21, 2024 totaling 29h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://statusa-an5d9w.qlikcloud.com

Notice February 14, 2025

Qlik Cloud - Anonymous Access Impact

Detected by Pingoru
Feb 14, 2025, 12:10 AM UTC
Resolved
Feb 14, 2025, 04:03 AM UTC
Duration
3h 52m
Timeline · 3 updates
  1. investigating Feb 14, 2025, 12:10 AM UTC

    AWS is reporting an outage affecting Qlik Sense Services running in Stockholm, which may impact some functionality, including anonymous access. Our team is actively working with our partner to resolve the issue as quickly as possible. We will keep you updated on any further developments.

  2. monitoring Feb 14, 2025, 12:45 AM UTC

    Qlik Cloud Service have all recovered, we will continue to monitor to confirm it is restored fully and we will update the status accordingly.

  3. resolved Feb 14, 2025, 05:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 15, 2024

Qlik Cloud – AWS – Europe (Ireland): Reload Performance Issues

Detected by Pingoru
Oct 15, 2024, 06:17 PM UTC
Resolved
Oct 15, 2024, 07:57 PM UTC
Duration
1h 40m
Timeline · 3 updates
  1. investigating Oct 15, 2024, 06:17 PM UTC

    We are investigating potential performance issues with reloads, which may result in slower loading times or intermittent timeouts. Our team is investigating the cause and working towards a prompt resolution.

  2. monitoring Oct 15, 2024, 06:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 15, 2024, 07:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 17, 2024

Qlik Cloud - All Regions: issues with Qlik Data Gateway - Direct Access data reload functionality

Detected by Pingoru
Sep 17, 2024, 01:29 PM UTC
Resolved
Sep 17, 2024, 05:18 PM UTC
Duration
3h 49m
Timeline · 4 updates
  1. investigating Sep 17, 2024, 01:29 PM UTC

    We’re currently experiencing an issue affecting the Qlik Data Gateway - Direct Access data reload functionality. Other functionalities remain operational. Our team has identified the issue and diligently working on a resolution.

  2. monitoring Sep 17, 2024, 02:37 PM UTC

    The issue has been identified. We have applied a mitigation and Qlik Data Gateway - Direct Access data reloads functionality is being restored as we currently observe signs of improvement . We appreciate your patience as our team is diligently working to deliver a permanent fix. We will provide the next update within approximately 60 minutes while the issue is being addressed.

  3. monitoring Sep 17, 2024, 04:22 PM UTC

    We have applied a permanent fix, and the issue is resolved. We'll continue monitoring the results to ensure that Qlik Cloud is fully operational and functioning correctly.

  4. resolved Sep 17, 2024, 05:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 29, 2024

Qlik Cloud - EU: issues with Data Gateway reloads

Detected by Pingoru
Jul 29, 2024, 02:59 PM UTC
Resolved
Jul 29, 2024, 04:22 PM UTC
Duration
1h 23m
Timeline · 3 updates
  1. investigating Jul 29, 2024, 02:59 PM UTC

    We’re currently experiencing an issue affecting the Data Gateway Direct Access reloads functionality. Other functionalities remain operational. Our team is investigating the cause and working on a resolution.

  2. monitoring Jul 29, 2024, 03:28 PM UTC

    We have applied a fix, and the services are being restored as we currently observe signs of improvement. We’ll continue monitoring the results to ensure that Qlik Cloud is fully operational and functioning correctly.

  3. resolved Jul 29, 2024, 04:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 4, 2024

Qlik Cloud – US: service outage (resolved)

Detected by Pingoru
Jul 04, 2024, 06:30 PM UTC
Resolved
Jul 04, 2024, 06:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 04, 2024, 08:25 PM UTC

    We’ve experienced a partial service outage with Qlik Cloud at Qlik Cloud US region. Qlik Cloud services including logins, access to User Interface and API endpoints, may have not been available during this time. The issue has been identified; the fix was applied and the services were restored. The Qlik Cloud is fully operational and functioning correctly. We apologize for the inconvenience and appreciate your patience.

Read the full incident report →

Notice June 17, 2024

Qlik Cloud - UK — service degradation

Detected by Pingoru
Jun 17, 2024, 07:18 AM UTC
Resolved
Jun 17, 2024, 01:13 PM UTC
Duration
5h 55m
Timeline · 8 updates
  1. investigating Jun 17, 2024, 07:18 AM UTC

    We’re experiencing a service degradation with Qlik Cloud at Qlik Cloud UK region and are diligently working to resolve the issue as soon as possible. We’ll provide the next update within approximately 60 minutes while the issue is being addressed. We apologize for the inconvenience and appreciate your patience.

  2. investigating Jun 17, 2024, 08:19 AM UTC

    We're experiencing an ongoing service degradation with Qlik Cloud at Qlik Cloud UK region. Our team is keeping diligently working on the issue with our Cloud provider support. We will provide the next update within approximately 60 minutes while the issue is being addressed. We apologize for the inconvenience and appreciate your patience.

  3. investigating Jun 17, 2024, 09:25 AM UTC

    We're experiencing an ongoing service degradation with Qlik Cloud at Qlik Cloud UK region. Our team is keeping diligently working on the issue with our Cloud provider support. We will provide the next update within approximately 60 minutes while the issue is being addressed. We apologize for the inconvenience and appreciate your patience.

  4. investigating Jun 17, 2024, 10:30 AM UTC

    We’re experiencing an ongoing service degradation with Qlik Cloud at Qlik Cloud UK region. Our team is keeping diligently working with our Cloud provider support experts to mitigate the issue. We will provide the next update within approximately 60 minutes while the issue is being addressed. We apologize for the inconvenience and appreciate your patience.

  5. identified Jun 17, 2024, 11:35 AM UTC

    The issue has been identified. A fix is being implemented, and we currently observe signs of improvement. We will provide the next update within approximately 60 minutes while the issue is being addressed. We appreciate your patience as our team is working to mitigate the issue.

  6. monitoring Jun 17, 2024, 11:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Jun 17, 2024, 12:04 PM UTC

    We have applied a fix, and the services are being restored as we currently observe signs of improvement. We’ll continue monitoring the results to ensure that Qlik Cloud is fully operational and functioning correctly.

  8. resolved Jun 17, 2024, 01:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 7, 2024

Qlik Cloud - Europe (Ireland): performance degradation

Detected by Pingoru
Jun 07, 2024, 07:51 AM UTC
Resolved
Jun 07, 2024, 10:27 AM UTC
Duration
2h 35m
Timeline · 4 updates
  1. investigating Jun 07, 2024, 07:51 AM UTC

    We’re currently experiencing a performance degradation issue at Qlik Cloud - Europe (Ireland) region. Customers may experience slowdown and intermittent failures when connecting to Qlik Cloud applications. Our team is investigating the cause and working on a resolution. We will provide the next update within approximately 60 minutes while the issue is being addressed.

  2. identified Jun 07, 2024, 08:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 07, 2024, 08:19 AM UTC

    Our team has applied a fix, and the performance is returning back to normal as we currently observe signs of improvement. We’ll continue monitoring the results to ensure that Qlik Cloud is fully operational.

  4. resolved Jun 07, 2024, 10:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 21, 2024

QCS Cloud: Issues with visualisation and themes

Detected by Pingoru
May 21, 2024, 09:45 AM UTC
Resolved
May 21, 2024, 08:25 PM UTC
Duration
10h 40m
Timeline · 7 updates
  1. identified May 21, 2024, 09:45 AM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating May 21, 2024, 09:48 AM UTC

    We're currently experiencing an issue affecting the visualisation and extension/theme functionality. Other functionalities remain operational. Our team is investigating the cause and working on a resolution. We will provide the next update within approximately 60 minutes while the issue is being addressed.

  3. identified May 21, 2024, 10:03 AM UTC

    The issue has been identified and a fix is being implemented. We appreciate your patience as our team is diligently keeping working to mitigate the issue. Customers are recommended to take following actions as workaround: If you experiencing an issue affecting the visualisation from the extension or theme functionality the work around is to upload the themes and extensions again. We will provide the next update within approximately 60 minutes while the issue is being addressed.

  4. monitoring May 21, 2024, 10:34 AM UTC

    A fix is in progress and a workaround has been found. Customers are recommended to take following actions as workaround: If you experiencing an issue affecting the visualisation from the extension or theme functionality the work around is to upload the themes and extensions again.

  5. monitoring May 21, 2024, 11:49 AM UTC

    A fix has been implemented so that no further extensions and themes will be impacted. We are working on a fix for tenants which were impacted during the incident. Customers who have an offline copy of their themes and extensions can re-upload these to immediately resolve any issues.

  6. monitoring May 21, 2024, 01:44 PM UTC

    We appreciate your patience as our team works to fix the issues for tenants impacted during the incident. We do not have an ETA at this point. If possible, please execute this workaround: Customers who have an offline copy of their themes and extensions can delete and then re-upload these to immediately resolve any issues.

  7. resolved May 21, 2024, 08:25 PM UTC

    This incident has been resolved.

Read the full incident report →