Qlik Cloud incident

DNS Resolution issues

Major Resolved View vendor source →

Qlik Cloud experienced a major incident on October 31, 2023 affecting Qlik Cloud Government (Fedramp) - AWS – GovCloud (West), lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2023, 05:31 PM UTC
Resolved
Oct 31, 2023, 07:05 PM UTC
Duration
1h 34m
Detected by Pingoru
Oct 31, 2023, 05:31 PM UTC

Affected components

Qlik Cloud Government (Fedramp) - AWS – GovCloud (West)

Update timeline

  1. identified Oct 31, 2023, 05:31 PM UTC

    Qlik Cloud Government is currently experiencing DNS issues which may be affecting functionality for some tenants. We have identified the problem and are in the process of applying a fix.

  2. identified Oct 31, 2023, 06:11 PM UTC

    A subset of tenants with affected functionality are now fixed. We will continue to provide updates until DNS resolution is fully restored in all affected tenants.

  3. monitoring Oct 31, 2023, 06:34 PM UTC

    DNS resolution is fully restored for all affected tenants.

  4. resolved Oct 31, 2023, 07:05 PM UTC

    This incident has been resolved.