Qlik Cloud experienced a minor incident on November 1, 2023 affecting Qlik Cloud – AWS – US East (N. Virginia), lasting 4h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 01, 2023, 01:06 PM UTC
Our team has identified an issue with Qlik Sense data reloads in US region and is diligently working on resolving the issue. Customers with tenants in US region may experience delayed reloads or missed reload schedules.
- identified Nov 01, 2023, 02:28 PM UTC
Our team has identified a root cause with Qlik Sense App reloads and diligently working on resolving the issue. Thank you for your continued patience and understanding.
- monitoring Nov 01, 2023, 02:47 PM UTC
Our cloud team has identified the issue and a fix has been implemented. We are currently monitoring the scheduled reloads to ensure that the service is stable. Thank you for your continued patience and understanding.
- resolved Nov 01, 2023, 05:47 PM UTC
This issue has been resolved. Your patience and support has been greatly appreciated!