Qlik Cloud incident

Qlik Cloud - UK — service degradation

Notice Resolved View vendor source →

Qlik Cloud experienced a notice incident on June 17, 2024, lasting 5h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2024, 07:18 AM UTC
Resolved
Jun 17, 2024, 01:13 PM UTC
Duration
5h 55m
Detected by Pingoru
Jun 17, 2024, 07:18 AM UTC

Update timeline

  1. investigating Jun 17, 2024, 07:18 AM UTC

    We’re experiencing a service degradation with Qlik Cloud at Qlik Cloud UK region and are diligently working to resolve the issue as soon as possible. We’ll provide the next update within approximately 60 minutes while the issue is being addressed. We apologize for the inconvenience and appreciate your patience.

  2. investigating Jun 17, 2024, 08:19 AM UTC

    We're experiencing an ongoing service degradation with Qlik Cloud at Qlik Cloud UK region. Our team is keeping diligently working on the issue with our Cloud provider support. We will provide the next update within approximately 60 minutes while the issue is being addressed. We apologize for the inconvenience and appreciate your patience.

  3. investigating Jun 17, 2024, 09:25 AM UTC

    We're experiencing an ongoing service degradation with Qlik Cloud at Qlik Cloud UK region. Our team is keeping diligently working on the issue with our Cloud provider support. We will provide the next update within approximately 60 minutes while the issue is being addressed. We apologize for the inconvenience and appreciate your patience.

  4. investigating Jun 17, 2024, 10:30 AM UTC

    We’re experiencing an ongoing service degradation with Qlik Cloud at Qlik Cloud UK region. Our team is keeping diligently working with our Cloud provider support experts to mitigate the issue. We will provide the next update within approximately 60 minutes while the issue is being addressed. We apologize for the inconvenience and appreciate your patience.

  5. identified Jun 17, 2024, 11:35 AM UTC

    The issue has been identified. A fix is being implemented, and we currently observe signs of improvement. We will provide the next update within approximately 60 minutes while the issue is being addressed. We appreciate your patience as our team is working to mitigate the issue.

  6. monitoring Jun 17, 2024, 11:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Jun 17, 2024, 12:04 PM UTC

    We have applied a fix, and the services are being restored as we currently observe signs of improvement. We’ll continue monitoring the results to ensure that Qlik Cloud is fully operational and functioning correctly.

  8. resolved Jun 17, 2024, 01:13 PM UTC

    This incident has been resolved.