Qlik Cloud incident

Qlik Cloud - All Regions: issues with Qlik Data Gateway - Direct Access data reload functionality

Notice Resolved View vendor source →

Qlik Cloud experienced a notice incident on September 17, 2024, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 01:29 PM UTC
Resolved
Sep 17, 2024, 05:18 PM UTC
Duration
3h 49m
Detected by Pingoru
Sep 17, 2024, 01:29 PM UTC

Update timeline

  1. investigating Sep 17, 2024, 01:29 PM UTC

    We’re currently experiencing an issue affecting the Qlik Data Gateway - Direct Access data reload functionality. Other functionalities remain operational. Our team has identified the issue and diligently working on a resolution.

  2. monitoring Sep 17, 2024, 02:37 PM UTC

    The issue has been identified. We have applied a mitigation and Qlik Data Gateway - Direct Access data reloads functionality is being restored as we currently observe signs of improvement . We appreciate your patience as our team is diligently working to deliver a permanent fix. We will provide the next update within approximately 60 minutes while the issue is being addressed.

  3. monitoring Sep 17, 2024, 04:22 PM UTC

    We have applied a permanent fix, and the issue is resolved. We'll continue monitoring the results to ensure that Qlik Cloud is fully operational and functioning correctly.

  4. resolved Sep 17, 2024, 05:18 PM UTC

    This incident has been resolved.