Qbee experienced a minor incident on January 19, 2024 affecting Device Hub, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Device Hub
Update timeline
- investigating Jan 19, 2024, 09:56 AM UTC
We've detected a problem with delivery of online/offline notifications for the device. We are currently investigating the issue.
- identified Jan 19, 2024, 10:06 AM UTC
We identified a problem with unexpected error state in our background processing worker preventing it from processing tasks related to online/offline notifications. We are currently working on the fix.
- monitoring Jan 19, 2024, 10:21 AM UTC
A fix has been deployed and we see that all background tasks are being processed now. We will closely monitor the system until all background tasks are fully processed.
- resolved Jan 19, 2024, 10:25 AM UTC
All tasks are now processed and system functions as expected.