Qase incident
Degraded performance due to unusually increasing traffic
Qase experienced a minor incident on March 27, 2025 affecting Website and API and 1 more component, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 27, 2025, 02:31 PM UTC
Degraded performance due to unusually increasing traffic
- monitoring Mar 27, 2025, 05:48 PM UTC
We are actively monitoring a significant increase in traffic and scaling our resources accordingly. Our team is implementing changes to improve processing times and restore full performance. We appreciate your patience and will provide updates as we make progress.
- monitoring Mar 27, 2025, 06:34 PM UTC
The resource scaling and recent changes have resulted in promising performance improvements. Our team continues to monitor the situation closely to ensure stability. We appreciate your patience and will provide further updates.
- resolved Mar 27, 2025, 06:56 PM UTC
Performance has fully recovered, and all systems are operating normally. Our teams have closely monitored stability, and everything is back to normal. Thank you for your patience and understanding.