Qase experienced a minor incident on April 2, 2025 affecting Website and API and 1 more component, lasting 8h 33m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteAPIApplication
Update timeline
- investigating Apr 02, 2025, 12:20 PM UTC
We are experiencing delays in processing reports due to increased traffic and issues with our storage layer. Our team is actively investigating the issue. We appreciate your patience and will provide updates as we make progress.
- investigating Apr 02, 2025, 12:27 PM UTC
We are continuing to investigate this issue.
- identified Apr 02, 2025, 05:17 PM UTC
The issue has been identified and a fix has been implemented.
- resolved Apr 02, 2025, 05:44 PM UTC
All systems are operating normally. Our teams keep monitoring closely to ensure stability and performance. Thank you for your patience and understanding.