Qase incident

WEB UI and Public API unavailability

Notice Resolved View vendor source →

Qase experienced a notice incident on January 9, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 04:03 PM UTC
Resolved
Jan 09, 2026, 11:30 AM UTC
Duration
Detected by Pingoru
Jan 09, 2026, 04:03 PM UTC

Update timeline

  1. resolved Jan 09, 2026, 04:03 PM UTC

    During a planned database migration, a schema change took significantly longer than expected and did not complete successfully. While the migration was in progress, the table was locked, causing requests dependent on this table to queue. As a result, the backend was temporarily unable to process incoming requests, leading to service disruption. Duration: Approximately 20m Incident resolved