Python Package Index incident

Redirect and ancillary services unavailable.

Notice Resolved View vendor source →

Python Package Index experienced a notice incident on April 14, 2022, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2022, 03:07 PM UTC
Resolved
Apr 14, 2022, 06:20 PM UTC
Duration
3h 12m
Detected by Pingoru
Apr 14, 2022, 03:07 PM UTC

Update timeline

  1. identified Apr 14, 2022, 03:07 PM UTC

    A networking issue with our hosting provider is currently impacting various redirects and ancillary services operated by a load balancer. We have opened a ticket and are awaiting response.

  2. monitoring Apr 14, 2022, 04:54 PM UTC

    Our IP with the hosting provider was temporarily restricted due to a DDoS event, and is back online.

  3. resolved Apr 14, 2022, 06:20 PM UTC

    This incident has been resolved.