Python Package Index incident

PyPI File Hosting Latencies and Timeouts

Minor Resolved View vendor source →

Python Package Index experienced a minor incident on January 10, 2023 affecting files.pythonhosted.org - Files, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2023, 01:59 PM UTC
Resolved
Jan 10, 2023, 05:43 PM UTC
Duration
3h 44m
Detected by Pingoru
Jan 10, 2023, 01:59 PM UTC

Affected components

files.pythonhosted.org - Files

Update timeline

  1. investigating Jan 10, 2023, 01:59 PM UTC

    We are investigating issues with files.pythonhosted.org causing larger files to experience large latencies and timeouts.

  2. investigating Jan 10, 2023, 02:15 PM UTC

    We are working with our CDN provider to determine what is contributing to these latencies.

  3. investigating Jan 10, 2023, 04:26 PM UTC

    We're continuing to investigate with our CDN, but found a potentially related outage published by our backend that we are now tracking as well.

  4. monitoring Jan 10, 2023, 05:37 PM UTC

    We're seeing improvements after reports from our backend providers that their incident is resolved.

  5. resolved Jan 10, 2023, 05:43 PM UTC

    This incident has been resolved.