Python Package Index incident

Reports of failed connections from us-east-2

Minor Resolved View vendor source →

Python Package Index experienced a minor incident on September 20, 2023 affecting pypi.org - CDN, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2023, 09:25 PM UTC
Resolved
Sep 20, 2023, 10:59 PM UTC
Duration
1h 33m
Detected by Pingoru
Sep 20, 2023, 09:25 PM UTC

Affected components

pypi.org - CDN

Update timeline

  1. investigating Sep 20, 2023, 09:25 PM UTC

    We're receiving reports from users that attempts to download packages from PyPIs files archive may be failing when clients use IPv6 as their transport. Our network provider Fastly is also investigating the issue, see their status page: https://www.fastlystatus.com/incident/376079

  2. monitoring Sep 20, 2023, 10:17 PM UTC

    Fastly has routed traffic away from an impacted point of presence. We will monitor for further impact.

  3. resolved Sep 20, 2023, 10:59 PM UTC

    This incident has been resolved.