Python Package Index experienced a major incident on October 17, 2023 affecting python.org - Backends and pypi.org - Backends, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
python.org - Backendspypi.org - Backends
Update timeline
- investigating Oct 17, 2023, 07:32 PM UTC
We are investigating and responding to widespread issues with databases in our infrastructure showing poor performance due to cloud block storage.
- identified Oct 17, 2023, 07:44 PM UTC
A burst balance for our cloud storage disks that host our databases was exhausted. We are going to migrate to storage that will allow us to respond by adding more IOPS.
- resolved Oct 17, 2023, 10:44 PM UTC
This incident has been resolved.