Python Package Index experienced a major incident on March 11, 2025 affecting files.pythonhosted.org - Files, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
files.pythonhosted.org - Files
Update timeline
- investigating Mar 11, 2025, 12:13 PM UTC
We are investigating issues with files from files.pythonhosted.org being served with corrupted data. A support ticket has been opened with our CDN provider and we are awaiting their response.
- identified Mar 11, 2025, 12:47 PM UTC
This issue appears to be isolated to a single edge node in our CDN provider's network. They have validated the issue and are working to resolve.
- monitoring Mar 11, 2025, 12:50 PM UTC
Our CDN provider has reported that the node in question has been removed from service. We are monitoring for continued reports.
- monitoring Mar 11, 2025, 01:05 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 11, 2025, 01:39 PM UTC
This incident has been resolved.