Python Package Index incident

Hosting Maintenance

Minor Resolved View vendor source →

Python Package Index experienced a minor incident on February 21, 2014, lasting 5d 10h. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2014, 09:04 PM UTC
Resolved
Feb 27, 2014, 08:00 AM UTC
Duration
5d 10h
Detected by Pingoru
Feb 21, 2014, 09:04 PM UTC

Update timeline

  1. scheduled Feb 21, 2014, 09:04 PM UTC

    PyPI's hosting provider will be performing network maintenance on 2014-02-27 beginning at 0400 UTC and ending at 0800 UTC. During this time, PyPI will be placed in a read only static fallback mode in order to avoid any potential issues from extended network outages. While PyPI's infrastructure is designed to be tolerant of intermittent and partial network outages we have not tested for extended outages in the internal networking layer and prefer to play it safe. We will be keeping a close eye on the progress of the hosting provider and relaying any necessary updates.

  2. scheduled Feb 27, 2014, 03:00 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Feb 27, 2014, 04:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. in progress Feb 27, 2014, 04:02 AM UTC

    Backends are shutdown and we're currently in static mode. Installer APIs are still up and available, but the webui and uploads will be unavailable until the hosting maintenance is complete.

  5. in progress Feb 27, 2014, 05:26 AM UTC

    Completed some house keeping taks in the infrastructure while the hosting provider continues their network maintenance.

  6. in progress Feb 27, 2014, 06:58 AM UTC

    An hour left in the maintenance window, we're keeping an eye on the hosting provider's status page and will be online as soon as we see an all clear.

  7. in progress Feb 27, 2014, 07:20 AM UTC

    We've been notified that the hosting provider's maintenance window has been extended by an hour. We will be continuing our outage until then.

  8. completed Feb 27, 2014, 08:00 AM UTC

    The scheduled maintenance has been completed.