Python Package Index incident

Hosting Provider Reboots

Notice Resolved View vendor source →

Python Package Index experienced a notice incident on October 25, 2015 affecting python.org - CDN, lasting 7h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2015, 10:08 PM UTC
Resolved
Oct 26, 2015, 06:00 AM UTC
Duration
7h 51m
Detected by Pingoru
Oct 25, 2015, 10:08 PM UTC

Affected components

python.org - CDN

Update timeline

  1. scheduled Oct 25, 2015, 10:08 PM UTC

    Our hosting provider will be performing reboots of the infrastructure which hosts a number of Python's services. We will be keeping close tabs on the availability and status of the infrastructure and services affected throughout the reboot window, but some temporary service interruptions are expected. The following services will be temporarily be impacted: - pypi.python.org (note: the simple index and all packages will remain available throughout the maintenance window) - www.python.org - hg.python.org - us.pycon.org

  2. scheduled Oct 26, 2015, 01:00 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Oct 26, 2015, 02:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Oct 26, 2015, 04:00 AM UTC

    All critical servers hosted with the provider requiring reboots have been power cycled. We've verified all impacted services are operational.