Pypestream incident
Issue impacting external API calls and logging into the platform
Pypestream experienced a critical incident on March 16, 2022 affecting AgentPro and Solutions and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 16, 2022, 08:28 PM UTC
Pypestream has identified an issue impacting external API calls and logging into the platform. This issue is being actively worked on and we will be providing a resolution time as soon as possible. We will be providing periodic updates until the issue is resolved, upon which a Root Cause Analysis will be documented and shared. If you have any questions or would like to request additional information, please let us know.
- resolved Mar 16, 2022, 08:55 PM UTC
The Pypestream platform has now been stabilized and users are now able to log in. A Root Cause Analysis will be documented and shared shortly. Thank you for your patience as we worked through this issue. If you have any questions or would like to request additional information, please let us know